About Durango RoastersThe mission of Durango Roasters is to provide you with an extraordinarily pleasant and special shopping experience that will lead you to return again and again.
Our primary goal is to have you, our customer, feel delighted with your experience while with us and to feel rewarded in body and spirit when your shopping is finished. Its simple, we want you to feel better when you leave than when you came in.
As we are one of the most popular quality retail shops in Durango, serving specialty coffees and teas, a large selection of gourmet kitchen merchandise, and unique gifts we strive to be a leader in the Durango retail marketplace. We can only maintain this leadership through a well-trained and motivated staff who enjoy their work. Our employees who greet and service you everyday are our best assets and we expect them to carry a very high customer service attitude and ethic.
Because we want you to have a special shopping experience we welcome and even encourage you to complain if your experience with us is not up to your expectations. Please let us know if anything in your experience with our business does not meet your expectation.