About Durango Roasters
The mission of Durango Roasters is to provide you with an extraordinarily pleasant and special shopping experience that will lead you to return again and again.
Our primary goal is to have you, our customer, feel delighted with your experience while with us and to feel rewarded in body and spirit when your shopping is finished. Its simple, we want you to feel better when you leave than when you came in.
As we are one of the most popular quality retail shops in Durango, serving specialty coffees and teas, a large selection of gourmet kitchen merchandise, and unique gifts we strive to be a leader in the Durango retail marketplace. We can only maintain this leadership through a well-trained and motivated staff who enjoy their work. Our employees who greet and service you everyday are our best assets and we expect them to carry a very high customer service attitude and ethic.
Because we want you to have a special shopping experience we welcome and even encourage you to complain if your experience with us is not up to your expectations. Please let us know if anything in your experience with our business does not meet your expectation.
Long before gourmet coffee had become a household requirement in America, Carl Rand, the original owner of Durango Roasters, and still the artisan roaster of our fine coffees, had begun a quest to find the perfect cup of coffee. In 1984, Carl, a professional chef (Culinary Institute of America) started roasting his own beans … out of a shed behind his home. Pretty soon he was supplying Durango’s best restaurants with fresh roasted coffee. He bought a bigger roaster and moved his business downtown, opening a small retail shop to sell his coffees in bulk to the public, and continuing to wholesale to restaurants in Durango, Telluride, Santa Fe, and Albuquerque.
In 1990, Carl moved Durango Roasters into the current building at 730 Main Avenue. Originally, the back of the store held a coffee roaster and customers could see the whole finishing process. But business outgrew the space and Durango Roasters coffees are now being roasted in a warehouse nearby in Durango. Getting back to his roots in the culinary arts, Carl expanded the store to include a gourmet kitchen shop. Durango Roasters succeeds because of these two interrelated businesses: a coffee bar/cafe and a gourmet kitchen store. Customers – both new and repeat – are enticed in for the area’s freshest, locally roasted coffees. Many naturally begin browsing the extensive, ever-changing kitchenwares on display. We like to think of it as a special blend of coffee and cookware.
In 2004 Carl sold the retail operations of Durango Roasters located at 730 Main Ave. in Durango, CO to the current owner, Tim Wheeler. Carl continues to operate Durango Roasters’s roasting and wholesale warehouse operations and is our exclusive coffee roaster.
We are open daily from 7:00AM to 9:00PM and always looking forward to serve you, please feel free to stop in to taste the real flavor of Durango and enjoy a special blend of coffee and cookware.